Ticket Salesperson

Overview

Ticket Salespersons sell tickets and make reservations for services such as travel and admission to sporting and entertainment venues, and collect fares on transport vehicles.

Day-to-day

• receiving customers' requests, accepting payments, collecting fares from passengers, and issuing tickets, receipts and change
• answering inquiries about charges, routes, schedules, reservations, coming attractions and fares
• checking service availability and times, and making reservations
• contacting customers to cancel or confirm reservations
• organising displays of service availability, times and other information
• collecting tickets and change from depot clerks
• signalling drivers to stop and proceed
• overseeing passengers' safety in emergency circumstances, and opening and closing vehicle doors
• assisting passengers to board and alight from vehicles and assisting passengers with baggage.

Considerations

• irregular hours
• stressful.