ICT Sales Assistant gives a female customer advice on purchasing a new tablet

ICT Sales Assistant

ICT Sales Assistants sell computing and telecommunications related goods and services in retail and wholesale establishments.

Overview

ICT Sales Assistants sell computing and telecommunications related goods and services in retail and wholesale establishments.

Day-to-day

  • determining customer requirements and advising on product range, price, delivery, warranties and product use and care
  • demonstrating and explaining to customers the establishment's goods and services
  • selling computers, computer peripherals, software, mobile telephones and telephone accessories and services such as Internet access and mobile telephone plans
  • accepting payment for goods and services by a variety of payment methods and preparing sales invoices
  • assisting with the ongoing management of stock such as product inventories and participating in stocktakes
  • stacking and displaying goods for sale, and wrapping and packing goods sold.

Considerations

  • stressful.

Occupation snapshot
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$936 / week
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Stable
Apprenticeships may be available

To become an ICT Sales Assistant

  • You can work as an ICT Sales Assistant without formal qualifications. Some on the job training may be provided. ICT Sales Assistants sometimes have Vocational Education and Training (VET) or university qualifications in related areas such as information technology, business or retail.

    Find a Certificate in Retail Services

Skills

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