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Telephone Betting Clerks record and process customer bets and account details over the telephone for horse and dog racing, and other sports events. They may work in call centres.


  • records and enters bets, debiting credit and bank accounts electronically
  • records and enters bets electronically and in transaction ledgers
  • issues electronic tickets and prepares summaries of transactions
  • monitors amounts of money placed on race entrants
  • checks details and numbers on winning betting tickets against those in electronic records, and pays out money on winning tickets
  • verifies the identity and account balances of betting agency customers
  • answers betting inquiries over the telephone, via email and in person
  • may work in a call centre.

To become a Telephone Betting Clerk

  • You can work as a Telephone Betting Clerk without formal qualifications. Some on the job training may be provided.

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