An admissions clerk gives a patient check in the relevant paperwork for her to fill in

Admissions Clerk

Admissions Clerks record and process information required for the admission and discharge of hospital patients, and respond to telephone inquiries.

Overview

Admissions Clerks record and process information required for the admission and discharge of hospital patients, and respond to telephone inquiries.

Day-to-day

  • greets and welcomes patients, and directs them to the appropriate person
  • arranges and records details of admissions
  • answers, connects and transfers telephone calls
  • receives and resolves complaints from patients and the public
  • may perform other clerical tasks such as word processing, data entry, filing, mail dispatch and photocopying.

Considerations

  • stressful.

Occupation snapshot
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Not available
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Moderate
Apprenticeships may be available

To become an Admissions Clerk

Skills

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