A female secretary takes a note from a client on the phone to pass on to her manager

Secretary

Secretaries perform secretarial, clerical and other administrative tasks in support of Managers, Legal Professionals and other professionals.

Overview

Secretaries perform secretarial, clerical and other administrative tasks in support of Managers, Legal Professionals and other professionals.

Day-to-day

  • liaising with other staff to arrange meetings, and to gain and provide information
  • preparing reports, briefing notes and correspondence, and proofreading work for typographical and grammatical errors
  • maintaining appointment diaries and making travel arrangements
  • processing incoming and outgoing mail, filing correspondence and maintaining records
  • answering telephone calls, responding to inquiries and redirecting callers
  • taking and transcribing dictation of letters and other documents
  • greeting visitors, ascertaining nature of business and directing visitors to appropriate persons
  • may implement management decisions and maintain records of meetings
  • may handle bookkeeping and petty cash functions.

Occupation snapshot
info-icon
$1,146 / week
info-icon
info-icon
Decline
Apprenticeships may be available

To become a Secretary

  • You can work as a Secretary without formal qualifications, however, a certificate III, IV or diploma in secretarial and clerical studies, business administration, legal services or another related field may be useful.

    Take a Certificate III in Business Administration

Skills

info-icon

Top skills employers are looking for:

Careers to explore