Travel agent giving brochure and explanations to a senior couple

Tourism and Travel Adviser

Tourism and Travel Advisers plan and organise travel and accommodation for clients, and provide travel and accommodation information to tourists.

Overview

Tourism and Travel Advisers plan and organise travel and accommodation for clients, and provide travel and accommodation information to tourists.

Day-to-day

  • determining clients' requirements for travel, accommodation and special interests
  • suggesting itineraries based on available travel routes and cost, availability and convenience of transport
  • making and confirming travel and accommodation reservations and informing clients of bus, plane, ship and train connections
  • notifying clients of travel dates, baggage limits, and medical and visa requirements
  • providing information on tourist attractions and tour availability, and procedures for dealing with lost and stolen documents
  • assisting with travel clearances
  • collecting payments and issuing clients' itineraries, relevant documentation, tickets for travel and vouchers for accommodation
  • providing information on travel insurance, relevant government regulations such as customs regulations, and use of credit cards and traveller's cheques
  • answering inquiries from tourists and offering suggestions about tours, travel routes, accommodation and local customs
  • providing literature and information on local and interstate tours and places of interest
  • discussing transport availability and cost
  • may work in a call centre.

Occupation snapshot
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$1,318 / week
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Strong
Apprenticeships may be available

To become a Tourism and Travel Adviser

  • You can work as a Tourism or Travel Adviser without formal qualifications, however, a course in tourism or another related field may be useful. Vocational Education and Training (VET) and university are both common study pathways.

    Take a Advanced Diploma of Travel and Tourism Management

Skills

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