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Emergency Service Workers attend the scene of emergencies to minimise risk to community safety and security.


  • attends the scene of fires and other emergencies
  • rescues and evacuates people stranded or trapped in dangerous situations
  • operates pumps, sprays water, foam and chemicals from hoses, portable extinguishers and other appliances to extinguish fires and to disperse or neutralise dangerous substances
  • cuts openings in buildings and crashed vehicles to free occupants
  • maintains site security systems
  • administers first aid
  • attends and participates in training activities, rescue classes, drills, demonstrations and courses in emergency and fire-fighting techniques
  • trains recruits in emergency procedures and practices
  • visits buildings and potential fire hazards to study access points and locations of hydrants
  • maintains tools and equipment.


  • physically demanding
  • requires driving
  • stressful
  • working outdoors.

To become an Emergency Service Worker

  • You can work as an Emergency Service Worker without formal qualifications, however, a certificate II, III or IV in public safety may be useful.

    Find a Certificate in Public Safety

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