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Family Support Workers assist the work of Social Workers and Welfare Workers by providing services and support to families.


  • assesses clients' needs and plans, develops and implements educational, training and support programs
  • interviews clients and assesses the nature and extent of difficulties
  • monitors and reports on the progress of clients
  • refers clients to agencies that can provide additional help.


  • requires driving
  • stressful.

To become a Family Support Worker

  • You usually need a formal qualification in community services, social welfare, health, or another allied field to work as a Family Support Worker. Vocational Education and Training (VET) and university are both common study pathways.

    Find a Diploma or Certificate in Community Services

Skills employers are looking for

  • Family Support

  • Communication Skills

  • Case Management

  • Child Protection

  • Working With Patient And/Or Condition: Mental Health

  • Psychology

Careers to explore