Other ICT Support Technician

Overview

Other ICT Support Technicians includes jobs like Applications Packager, Computer Systems Technician, and Telecommunications Computer Systems Technician.

Day-to-day

• determines software and hardware requirements to provide solutions to problems
• responds to queries on software and hardware problems
• installs and downloads appropriate software
• adapts existing programs to meet users' requirements
• ensures efficient use of applications and equipment
• implements computer networks, designs and maintains websites
• repairs and replaces peripheral equipment such as terminals, printer and modems
• may work in a call centre.

Considerations

• stressful.