ICT Support Technician

ICT Support Technicians provide support for the deployment and maintenance of computer infrastructure and web technology and the diagnosis and resolution of technical problems.

Overview

ICT Support Technicians provide support for the deployment and maintenance of computer infrastructure and web technology and the diagnosis and resolution of technical problems.

Day-to-day

  • determining software and hardware requirements to provide solutions to problems
  • responding to inquiries about software and hardware problems
  • adapting existing programs to meet users' requirements
  • installing and downloading appropriate software
  • ensuring efficient use of applications and equipment
  • implementing computer networks
  • designing and maintaining web sites
  • repairing and replacing peripheral equipment such as terminals, printers and modems
  • may work in a call centre.

Considerations

  • stressful.

Occupation snapshot
info-icon
$1,498 / week
info-icon
info-icon
Strong
Apprenticeships may be available

To become an ICT Support Technician

Skills

info-icon

Top skills employers are looking for:

Careers to explore