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Overview

Other ICT Support and Test Engineers includes jobs like Usability Architect.

Day-to-day

  • assists in troubleshooting, diagnosing, testing and resolving system problems and issues
  • develops, conducts and provides technical guidance and training in application software and operational procedures
  • analyses, evaluates and diagnoses technical problems and issues
  • tests, identifies and diagnoses functionality errors and faults in systems, and programming code within established testing protocols, guidelines and quality standards to ensure systems perform to specification
  • performs organisational systems architecture reviews and assessments, and recommends current and future hardware and software strategies and directions
  • creates and reviews technical documentation such as procedural, instructional and operational guides and manuals, technical reports and specifications and maintenance inventory systems.

To become an Other ICT Support and Test Engineer

  • You usually need a bachelor or postgraduate degree in a related information technology field (such as computer science or software engineering) to work as an Other ICT Support or Test Engineer. Training may also be available through Vocational Education and Training (VET). There are also a wide range of vendor and industry certifications available that may substitute for formal qualifications and can be highly regarded by employers.

    Take a Certificate IV in Information Technology Support

    Find a Bachelor of Computer Science

  • Interested in developing your digital skills? Try one of 2000 free online courses at SkillFinder.com.au

    SkillFinder is a project funded by the Australian Government, through the Digital Skills Platform Program.

Skills employers are looking for

  • Communication Skills

  • Quality Assurance and Control

  • Planning

  • Problem Solving

  • Teamwork / Collaboration

  • Building Relationships

Careers to explore