ICT Support and Test Engineers develop procedures and strategies to support, create, maintain and manage technical quality assurance processes and guidelines and systems infrastructure, investigate, analyse and resolve system problems and performance issues, and test the behaviour, functionality and integrity of systems.
You usually need a bachelor or postgraduate degree in a related information technology field (such as computer science or software engineering) to work as an ICT Support or Test Engineer. Training may also be available through Vocational Education and Training (VET). There are also a wide range of vendor and industry certifications available that may substitute for formal qualifications and can be highly regarded by employers.
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Top skills requested in job advertisements for this occupation.