ICT Account Manager

ICT Account Managers manage sales of computer hardware, software and services to existing account clients and identify further sales opportunities within these accounts, build new account clients, manage customer satisfaction and retention, and coordinate the preparation and presentation of ICT sales proposals and tenders.

Overview

ICT Account Managers manage sales of computer hardware, software and services to existing account clients and identify further sales opportunities within these accounts, build new account clients, manage customer satisfaction and retention, and coordinate the preparation and presentation of ICT sales proposals and tenders.

Day-to-day

  • compiles lists of prospective client businesses using trade directories and other sources
  • acquires and updates knowledge of employer's and competitors' goods and services, and market conditions
  • follows up with clients to ensure satisfaction with ICT goods and services purchased, arranges modifications and resolves any problems that arise.

Considerations

  • stressful.

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