A femlae IT Sales professional advises a female customer on a laptop

ICT Sales Professional

ICT Sales Professionals manage client accounts and represent companies in selling a range of computer hardware, software and other ICT goods and services to industrial, business, professional and other organisations.

Overview

ICT Sales Professionals manage client accounts and represent companies in selling a range of computer hardware, software and other ICT goods and services to industrial, business, professional and other organisations.

Day-to-day

  • compiling lists of prospective client businesses using trade directories and other sources
  • acquiring and updating knowledge of employer's and competitors' goods and services, and market conditions
  • visiting regular and prospective client businesses to establish and act on selling opportunities
  • assessing customers' needs and explaining the goods and services which meet their needs
  • promoting employers' ICT goods and services to existing and prospective clients
  • quoting and negotiating prices and credit terms, and completing contracts and recording orders
  • arranging delivery of goods, installation of equipment and the provision of services
  • reporting to sales management on sales made and the marketability of ICT goods and services
  • following up with clients to ensure satisfaction with ICT goods and services purchased, arranging modifications and resolving any problems arising
  • preparing sales reports, and maintaining and submitting records of business expenses incurred.

Considerations

  • stressful.

Occupation snapshot
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$2,951 / week
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Strong

To become an ICT Sales Professional

Skills

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