An Electorate Officer talks to a constituent on the phone

Electorate Officer

Electorate Officers manage the electorate office of a politician, and liaise with constituents and the media on their behalf.

Overview

Electorate Officers manage the electorate office of a politician, and liaise with constituents and the media on their behalf.

Day-to-day

  • liaises with other staff, government departments and members of the constituency on matters relating to the electorate and any portfolios or committees the member of parliament may be part of and other areas of general concern
  • researches and prepares reports, briefing notes, memoranda, correspondence and other routine documents
  • maintains confidential files and documents
  • attends meetings and acts as secretary as required
  • maintains appointment diaries and makes travel arrangements
  • processes incoming and outgoing mail, filing correspondence and maintains records
  • screens telephone calls and answers inquiries
  • takes and transcribes dictation of letters and other documents
  • may supervise other secretarial and clerical staff.

Occupation snapshot
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Not available
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Very strong

To become an Electorate Officer

  • You can work as an Electorate Officer without formal qualifications, however, a course in politics, local government administration or other relevant field may be useful. University and Vocational Education and Training (VET) are both common study pathways.

Skills

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