Retail Manager

Overview

Retail managers run retail stores and outlets. They recruit, train and manage a team that provides sales and customer service to customers. They take responsibility for store sales targets, preparing staff rosters and banking.

Work is in a retail store or outlet. Evening and weekend shifts may be necessary.

Suits reliable people who have good personal presentation and excellent customer services skills. The ability to interact successfully with people of all ages and backgrounds is important. Knowledge of administration, sales and marketing, and basic accounting are required.

Day-to-day

• determine product mix, stock levels and service standards
• create purchasing and marketing policies and set prices
• promote and market the establishment's goods and services
• sell goods and services to customers and advise them on product use
• keep records of stock levels and financial transactions and manage the budget
• hire, train and supervise staff
• ensure compliance with occupational health and safety regulations.

Considerations

• irregular hours
• stressful.